HP Thinks I’m an Idiot
Posted on April 18, 2008
Filed Under /dev/null/ | 116 views |
Actually, they think we’re all idiots if their printer driver installer is any indication.
Curious about why a printer driver would need 250 megs of space I clicked on the “More Info” button:
As a general rule of thumb when the user asks “What is it that’s being installed on my computer?” (which is really what the More Info button is), the proper response is “x and y and z” and not “Don’t worry, you’ll love it. Hey look, shiny!”
Condescension is what happens when you leave the marketing wanks in charge of your customer satisfaction. Don’t do that, ever.
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