Higher Than Expected?
Here’s a thought for call centers who seem to always be experiencing “higher than expected call volume” whether I call at 1:00pm or 1:00am (I’m specifically thinking of you Telus): add more people to take more calls.
Just a thought.
Finally At Home in Vancouver
After ten days of road-tripping (and six month of flying back and forth across Canada) I’m now a permanent resident of Vancouver and already I can feel my driving skills getting worse* and a strong desire to get up at 6am for a jog….
Apparently it’ll be a few more days until all of my [...]
Words of Hiring Wisdom
Reg has posted some great words of wisdom regarding the age-old interviewing/hiring process we’ve all gone through at one point or another:
Here’s the thing I’ve seen in my career: some companies do a better job of interviewing than others. But whether they interview well or poorly, the company’s character and style are always front and [...]
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